Overview

NextUp AI ("NextUp," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our macOS application and related services.

Information We Collect

Audio Recordings

When you use NextUp to record meetings, the audio is processed on your device using on-device transcription. Audio files remain on your Mac and are never uploaded to our servers unless you explicitly choose cloud processing for longer recordings.

Transcripts and Action Items

Transcripts generated from your recordings, along with extracted action items and summaries, are stored locally in your app's Core Data database. If you enable iCloud sync, this data syncs through Apple's iCloud infrastructure under your Apple ID.

Account Information

If you sign in with Apple, we receive your Apple-provided user identifier and, optionally, your name and email address. We use this solely for authentication and credit management.

Usage Analytics

We collect anonymous, aggregate usage data (e.g., feature usage counts, crash reports) to improve the app. This data cannot be used to identify you personally. All personally identifiable information is stripped before storage.

How We Use Your Information

To provide and maintain the NextUp service
To process audio recordings and generate transcripts (on-device or via cloud processing when elected)
To manage your account and credit balance
To improve app performance and fix bugs
To send important service-related notifications

Cloud Processing

When you opt for cloud-based transcription (for longer recordings or higher accuracy), your audio is transmitted securely via HTTPS to our processing servers. Audio is processed using OpenAI's Whisper API and is deleted from our servers immediately after processing is complete. We do not retain copies of your audio.

Data Storage and Security

All meeting data, tasks, and transcripts are stored locally on your device using Core Data. Optional iCloud sync uses Apple's encrypted CloudKit infrastructure. We use industry-standard security measures including HTTPS encryption for all network communications and secure token-based authentication.

Third-Party Services

We use the following third-party services:

Apple iCloud — Optional data sync (governed by Apple's privacy policy)
OpenAI API — Cloud transcription and AI summarization (audio is not retained)
Apple App Store — In-app purchases and payment processing

Data Retention

Your meeting recordings, transcripts, and tasks remain on your device until you delete them. You can delete individual recordings or all data at any time through the app. Account data is retained for as long as your account is active. Anonymous analytics data is retained for up to 12 months.

Your Rights

You have the right to:

Access all data stored on your device through the app
Delete any or all of your data at any time
Export your data in standard formats
Opt out of cloud processing (use on-device transcription only)
Request deletion of any server-side account data by contacting us

Children's Privacy

NextUp is not intended for use by children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date and, for significant changes, through an in-app notification.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nextupai.app.